Refund Policy

GENERAL RETURN POLICY

NordicsValue Shop offer returns for items within 30 days of receipt of shipment

To be eligible for a return, your item must be in the same condition that you received it.

Please ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund.

There are certain situations where only partial refunds are granted:

* Any item is damaged or missing parts for reasons not due to our error.

* Item itself or quality is totally not matching the listing photos

 

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 working days.

 

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@nordicsvalue.com.

 

EXCHANGES

We only replace items if they are defective or damaged.

 

RETURN ADDRESS

To return your product, you should mail your product to:

Company: Rv focus; Address: Pieninės g. 8-39, Vilnius, 08101, Lithuania, Tel. +37061561188

 

ADDITIONAL INFO

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50 (or even less), you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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